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Commercial Information

Company Name / Address / Phone Number
  • bitFlyer Inc.
  • CEO, Yuzo Kano
  • Address: Strong Akasaka Building 8F, 3-5-5 Akasaka, Minato-ku, Tokyo 107-0052
  • Phone number: Our phone number is disclosed to you when requested via our contact form. We do not take inquiries regarding transactions or services over the phone. Please use the form to contact us directly.
Compensation for this service
  • 10% of Bitcoin contributions are charged to the Project Owner as a service fee. There are no transaction fees. Fees are billed to the Project Owner, and are payable in Bitcoin.
  • Supporters shall not incur any fees beyond the purchase price of the gift. The gift purchase price shall be stated on the applicable page for each project.
  • For further information, please refer to the Fees and Taxes page.
Payment Method
Bitcoin payment
Payment Time, Payment Cutoff
Once a Project is established, the Bitcoin contributions net of the service fee shall be transferred to the Project Owner's account.
Service Details and Offering Period
We provide a platform for Project Owners to post their project and Supporters to contribute funds to it. As such, the service offering period starts with the launch of the project and ends with the close of the project. bitFlyer shall not directly offer gifts to Supporters. Gifts are offered solely by the Project Owners direcly to Supporters.
Return Policy (Law 11.4)
We do not accept cancellations or returns.
Warranty Against Defects
We are not responsible for defects in this service and Gifts.
Other
For further questions, please refer to the Terms of Use, Privacy Policy, and Guideline.
User Service Specifications
Recommended Browsers
  • Windows
    Internet Explorer (Version 10 or above)
    Google Chrome (Latest version)
    Firefox (Latest version)
  • Mac OS X
    Safari (Latest version)
    Google Chrome(Latest version)
    Firefox (Latest version)